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Frequently Asked Questions
Because we handle each order individually, we only allocate a limited number of orders each month—so-called slots. These are released throughout the month.
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You select the desired product, upload your file (drawing, photo) if necessary, or send it to us later. For clothing items, you'll receive all the information for submission after ordering. We'll then personally coordinate with you before lovingly handcrafting your keepsake.
Soft fabrics like cotton, jersey, or sweatshirt fabric are ideal. The results are particularly beautiful when the garment is still in good condition. For memorial pieces, almost any type of clothing is possible – we're happy to advise you individually.
With a booked slot, you can order as many products as you like—even from the same garment. We make sure to process your clothing as gently as possible and can return any leftovers upon request.
Depending on the product and season, production time is approximately 3-4 weeks from the date you submit your clothing or from the date it has been fully coordinated.
Yes, all products are washable (sweaters, pillowcases, T-shirts, etc.). We recommend a gentle wash at 30°C. Care instructions are included with every order.
Any remaining fabric will be returned with your keepsake.
As long as we haven't started production yet, changes are usually possible without any problems. Please contact us as soon as possible – we'll find a solution together.
Yes, we also produce special one-off pieces upon request—e.g., combinations of multiple techniques, special textiles, or particularly large formats. We offer personalized consultations for these projects. Feel free to contact us to discuss your idea.
Our goal is for you to enjoy holding your keepsake in your hands. Should you ever be dissatisfied, we will find a solution together. Every product is created in close collaboration – requests for changes or questions are always welcome.
Yes, all memorabilia is handmade in our studio. We place great emphasis on quality, attention to detail, and sustainability. There's no mass production—each piece is individually crafted with care.
Our garments are unisex sizes with a slightly oversized cut. They generally fit men perfectly, while women find them slightly loose and comfortable. If you're unsure, you can measure a well-fitting sweater or T-shirt at home and compare it with our size guide . And you can also contact us after placing your order—we'll be happy to help you choose the right size.
Didn't find what you were looking for?
Write us anytime by email to appapparel@gmx.de or directly via Whatsapp 06155/4691